New customers are required to pay for their order in advance or pay on delivery.
We provide our customers with photographic documentation which allows them to see the quality of works done before they pay the final amount and before sending products to them.
If the customer has placed several orders of an average value above 1000 PLN and if transactions for these orders ran smoothly at least three times (cash on delivery payment model), the customer is entitled to 7 days deferred payment.
If the customer works with our company on a regular basis at least for 3 months and he/she regularly places orders of an average value of more than 1000 PLN net, he/she has 14 days to make the payment.
International recipients are obliged to make an advance payment on the basis of pro forma invoice before starting the works on their orders.
Design data essential for the order execution, which was made available by the client, will be sent to external companies (in order to prepare templates, PCBs or to deliver elements) to the extent necessary.
However, the contractor reserves the right to publish photographs of the works done on his/her website for demonstration purposes. He/she also reserves the right to post short information about the customer and his/her order in the Portfolio tab of the website.
Design data may be kept strictly confidential. On the customer’s request, the register of document circulation may be compiled and the contractor may be obliged in writing not to publish these data in any form. The client should express his will BEFORE sending such information; the contractor should officially approve client’s will (Confidentiality Agreement.)
Otherwise, standard data protection policy applies, according to the provision described above.
We issue a 24 month warranty for the works we performed.